Privacy Policy

Information that we collect

We receive personal information through this website. You may, for example, be asked for personal information if you want to take advantage of our services that we offer, such as enquiring about debt solutions, requesting that we contact you, or registering for access to a part of the website which requires you to log in.

Where you provide personal information, we will only use it to deliver the services you have requested.

How we use this information

By ticking the consent box on the Website, you consent to being contacted over the telephone, via email, text or post in relation to your financial situation by ConsolidationExpress.co.uk.

You will be given an option to unsubscribe at any time. This instruction will come via the email address you provided, which is automated on submission of the form. Alternatively, you can call us during business hours and request your details are removed or updated.

Your information will enable us to provide you with access to all parts of our websites and to supply the services and advice you require. We may also use and analyse the information we collect so that we can administer, support, improve and develop our business and where necessary refer you to the most appropriate financial solution.

Where you provide personal information, we will only use it to deliver the services you have requested.

We may use your information to contact you for feedback on our services and to notify you about important changes or developments to our website or our services.

Where you have consented for us to do so we may also use your information to let you know about other products and services we offer to help improve your financial circumstances.

The information you provide to us will be held on our systems and may be accessed by or given to our staff for the purposes set out in this policy or for other purposes approved by you. We may also pass aggregate information on the usage of our site to third parties but this will not include information that can be used to identify you.

Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

If you no longer wish for us to use your information in this way please contact us.

Scope

This privacy policy only covers Consolidation Express Ltd’s website ConsolidationExpress.co.uk.

This website does not automatically capture or store personal information, other than logging your IP address and session information such as how long your visit lasted and the type of browser used.

This is recognized by the web server and is only used for system administration and to provide statistics, which we use to evaluate how the site is used.

This policy does not cover links within this site to other websites.

Cookies

You should also read our Cookie Policy to find out more about how Consolidation Express uses cookies; this is relevant to your online security.

You have the ability to accept or decline cookies by modifying the settings on your browser and by clicking on the Cookie Settings link below. Please remember though that disabling certain cookies may affect the functionality of our website.

Data security

The security of your information is of paramount importance to us and as such we employ a variety of security measures to protect your information from being accessed by unauthorised persons. This includes measures to protect you from the unlawful processing of your information because of accidental loss or malicious attempts to take your information.

Whilst we take these steps to protect your personal information, we cannot guarantee the security of information provided online. By using our website and not informing us that you do not wish us to retain your information you agree to that information being used in line with this policy and accept the inherent risks of sharing information online. You also accept that we cannot be held responsible for any security breach unless we are negligent in our duty to protect this information.

Data retention

We will retain your information only for the period of time that it is considered reasonable to retain the information, subject to legal and regulatory requirements.

Your rights

You are entitled to see the information about you which is being processed and also know the reason the information is being processed. You are also entitled to be given a copy of this information and given details of the source of this information where this is available.

If you wish to do this, please contact us to request this.

If the information which we hold about you is not accurate or up to date please contact us to make any necessary changes.

Contact us

If you have any questions about this Privacy Policy, or for more information concerning your rights, including your right to access any personal information that we hold about you, you may contact the Data Protection Officer by writing to the Data Protection Officer at:

Address

Debt Advisory Help Ltd,
1 City Road East,
Manchester,
M15 4PN.

Information Commissioners Office

If you are not satisfied with how we handle your personal data, in the first instance, please contact Data Protection Officer, by writing to:

Address

Debt Advisory Help Ltd,
1 City Road East,
Manchester,
M15 4PN.

Should you remain dis-satisfied, then you may contact the Information Commissioners Office:

Address

Wycliffe House,
Water Lane,
Wilmslow,
Cheshire,
SK9 5AF.

Telephone

0303 123 1113

Website

ICO